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Retail Stores Group (RSG)

Scroll to see info sheets organized by sections.

Lotto Brands
2 items

Keno QR Code Poster

Ongoing

Web Cash

Dec. 02, 2024
Operations
13 items

RSG Business Brochure

RSG Manual Entry Credit Card Fraud Prevention

Ongoing

Safe Instructions

Ongoing

UniFirst Log In Instructions

Ongoing

Payment Terminal Policy

Ongoing

Prize Claims Over $2,000

V400c Installation Instructions

May 09, 2022

Left Behind & Damaged Tickets: PROCESS UPDATE

May 23, 2022

Delivery Notifications

Scotch-Brite Cleaning Pads

Lotto Webpages Whitelist

Oct. 20, 2023

Equipment Overview

Retailer Portal Set-Up Guide

Compliance
5 items

ID25 Steps to Age Verify & Mystery Shop Criteria

PCI Compliance Refresher

Ticket Validation and Mystery Shop Criteria

The Compliance Journey

RSG Payment Card Terminal Procedures

Apr. 01, 2025 - Mar. 31, 2026
Incentives
2 items

2025 Lotto Certification & Staff Update Form Incentives

Jan. 01, 2025 - Dec. 31, 2025

Wellness in Motion WINNERS

Compensation
5 items

2025 Retailer Commissions

Jan. 01, 2025 - Dec. 31, 2025

2025 Seller's Prize

Jan. 01, 2025 - Dec. 31, 2025

2025-26 Uniforms Program

2025-26 Compensation Programs

Apr. 01, 2025 - Mar. 31, 2026

2025-26 Payment Services Cost Sharing Program

Apr. 01, 2025 - Mar. 31, 2026
Reporting
5 items

General Terminal Report & Invoice Enhancements

General Terminal Report & Invoice

Transactions History Report

Stock Summary Report

The General Terminal Report

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Retailer Hub

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Top Links

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  • Policies Overview Policies Overview
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Related Links

Related Links

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  • Become a Retailer Become a Retailer
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About BCLC

About BCLC

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Our operations span the entirety of the province that we now call British Columbia. We respectfully acknowledge that we are guests in the territories of more than 200 First Nations, each with unique traditions, cultures, and histories. We are grateful to these First Nations caretakers for their stewardship of these lands and waters since time immemorial.

BCLC is committed to establishing and maintaining good relations with all First Nations, Métis, and Inuit people in British Columbia and beyond. Our journey has only recently begun, and we have a lot of work to do in collaboration with Indigenous Peoples to understand the Truth, reconcile the past, and truly generate win-wins for the greater good, together.

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