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Scroll to see info sheets organized by sections.

Pull Tabs
5 items

Pull Tabs Validation Refresher

Ongoing

All Pull Tabs - Pull Tabs at a Glance

Pull Tabs Redemption Poster

Pull Tabs Buyback Guidelines

Ongoing

Pull Tabs Winner Verification Slips

Lotto Brands
1 items

Keno QR Code Poster

Ongoing
Operations
11 items

Poster: Pull Tabs Unavailable

Prize Claims Over $2,000

Left Behind & Damaged Tickets: PROCESS UPDATE

May 23, 2022

Poster: Lottery Sales Unavailable

Delivery Notifications

Pull Tab Vending Machine Maintenance

Lotto Webpages Whitelist

Oct. 20, 2023

Equipment Overview

Poster: Bill Acceptor Disabled

Retailer Portal Set-Up Guide

The Lottery Retailer Portal

Compliance
4 items

ID25 Steps to Age Verify & Mystery Shop Criteria

No Play at Work - Pull Tabs as Tips

Ticket Validation and Mystery Shop Criteria

SST Payment Services Procedures

Incentives
1 items

2025 Lotto Certification & Staff Update Form Incentives

Jan. 01, 2025 - Dec. 31, 2025
Compensation
4 items

2025 Sales Growth Incentive

Jan. 01, 2025 - Dec. 31, 2025

2025 Retailer Commissions

Jan. 01, 2025 - Dec. 31, 2025

2025 Seller's Prize

Jan. 01, 2025 - Dec. 31, 2025

2025 Sales Bonus Program - HN

Jan. 01, 2025 - Dec. 31, 2025
Reporting
7 items

General Terminal Report & Invoice

Transactions History Report

Stock Summary Report

General Terminal Report & Invoice Enhancements

SST Cash Reconciliation Report

Self-Serve Terminal Reporting

HN General Terminal Report

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Retailer Hub

Top Links

Top Links

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  • Policies Overview Policies Overview
  • Pull Tabs (HN) Pull Tabs (HN)

Related Links

Related Links

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  • Become a Retailer Become a Retailer
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About BCLC

About BCLC

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Our operations span the entirety of the province that we now call British Columbia. We respectfully acknowledge that we are guests in the territories of more than 200 First Nations, each with unique traditions, cultures, and histories. We are grateful to these First Nations caretakers for their stewardship of these lands and waters since time immemorial.

BCLC is committed to establishing and maintaining good relations with all First Nations, Métis, and Inuit people in British Columbia and beyond. Our journey has only recently begun, and we have a lot of work to do in collaboration with Indigenous Peoples to understand the Truth, reconcile the past, and truly generate win-wins for the greater good, together.

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